Next Gear Labs – Website Terms & Conditions

Last updated: May 13, 2025

1. Agreement to Terms

By accessing nextgearlabs.com (the “Site”) or using any Next Gear Labs (“NGL,” “we,” “our,” or “us”) products, services, and communications—including email and SMS—you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, do not use the Site or our services.

2. Who We Are

Next Gear Labs provides marketing systems and related tools for IT managed‑service providers and other small‑to‑mid‑size businesses. Our mailing address is 12710 Research Blvd, Suite 365, Austin, TX 78759 USA. You can reach us at [email protected]

3. Eligibility & User Accounts

You must be at least 18 years old and able to form a legally binding contract to use the Site or create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

4. Permitted Use

You may use the Site and our services only for lawful purposes. You agree not to:

Reverse‑engineer, decompile, or disassemble any aspect of the Site or services.Upload or transmit any malicious code, spam, or material that infringes another’s rights.Interfere with or disrupt the Site, servers, or networks.Use our content or trademarks without prior written permission.

5. Intellectual Property

All content on the Site—text, graphics, logos, software, and the compilation thereof—is owned or licensed by NGL and protected by United States and international copyright, trademark, and other laws. Nothing in these Terms transfers any intellectual‑property ownership to you.

6. SMS Program Terms

Program Name:

Next Gear Labs Notifications
Subscribers who opt in receive appointment confirmations, reminders, service updates, and important alerts. Message frequency varies.

Opt‑Out: Text STOP to cancel at any time. You will receive a confirmation message.Rejoin: Opt in again via our online form or text START to resume messages.Help: Reply HELP for assistance or email [email protected].Message & Data Rates: Standard carrier charges may apply.Carrier Liability: Wireless carriers are not liable for delayed or undelivered messages.Industry Compliance: Our messaging program adheres to the TCPA, CTIA guidelines, and all applicable regulations.

The Privacy Policy —available at https://nextgearlabs.com/privacy‑policy contains additional details on how we collect, use, and protect information, including text‑messaging originator opt‑in data and consent.

7. Payment & Billing (If Applicable)

Certain services may require payment. All fees are quoted in U.S. dollars and are due as stated in your order or service agreement. Late payments may incur interest at the lesser of 1.5% per month or the maximum rate permitted by law.

8. Disclaimers

The Site and services are provided “as is” and “as available.” To the fullest extent permitted by law, NGL disclaims all warranties—express, implied, or statutory—including implied warranties of merchantability, fitness for a particular purpose, and non‑infringement.

We do not guarantee that the Site will be uninterrupted, error‑free, or secure, or that defects will be corrected.

9. Limitation of Liability

To the maximum extent permitted by law, NGL shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, whether incurred directly or indirectly, arising from: (a) your use of the Site or services; (b) any unauthorized access to or use of our servers; or (c) any bugs, viruses, or similar issues transmitted by a third‑party platform. NGL’s total liability to you for all claims related to the Site or services will not exceed the greater of (i) $100 or (ii) the amount you paid to NGL in the 12 months preceding the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless NGL and its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Site or breach of these Terms.

11. External Links

The Site may contain links to external websites for convenience only. NGL does not endorse or control those sites and is not responsible for their content or any damages arising from your use of them.

12. Termination

We reserve the right to suspend or terminate your access to the Site or services at our sole discretion, without notice, for conduct that we believe violates these Terms or is otherwise harmful to NGL, other users, or third parties.

13. Governing Law & Dispute Resolution

These Terms are governed by and construed under the laws of the State of Texas, without regard to conflict‑of‑law principles. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in Travis County, Texas, and you consent to personal jurisdiction there.

14. Changes to Terms

We may revise these Terms at any time by posting an updated version on this page. The “Last updated” date will reflect the effective date. Continued use of the Site after any changes signifies acceptance of the revised Terms.

15. Contact

Questions about these Terms?

Next Gear Labs
12710 Research Blvd, Suite 365
Austin, TX 78759 
USA

Email:

[email protected]

Legal Compliance Note:

These Terms are intended to comply with applicable federal and state laws, the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and other relevant regulations governing our services and communications.